Knowledge Base

All Articles

I changed my email address. Could you please update my email address?
Age compliance shops - what is needed to be qualified?
Can I get assistance after hours or on weekends?
Can I register multiple accounts?
Can I shop at the same location more than once per day?
Can I use a PayPal account which is shared with another person?
Cannot find my account
Conducting two shops at the same location on the same day.
Deleting your information from the Confero shopper database.
Do I have to enter my ss# or tax ID# for different mystery shopping companies?
Do I need any specific skills to conduct mystery shops?
DO YOU OFFER DIRECT DEPOSIT
Getting Paid
GPS Verifier
How can I find out how much I earned last year?
HOW DO CLIENTS UTILIZE THE REPORTS?
How do I begin providing mystery shopping services for Confero clients?
How do I register?
How many shops am I allowed to conduct per day?
How to update my email address in my account.
How will I know if I've been assigned to a shop?
I cannot log into my account.
I changed my email address and have not been paid.
I NEED TO CHANGE MY SHOP DATE
I need to update the information in my account.
I saw a shop I'd like to conduct but I'm over the age limit. Can I bring someone who is under the age limit and have them conduct the shop for me?
I see two shops available on two different platforms for the same location.
I would like to conduct compliance shops but don't know where to upload my ID.
I'd like to increase my rating. What can I do to improve?
If I register will I be required to provide services to Confero clients?
May I provide services to more than one mystery shopping company?
MY ACCOUNTANT NEEDS MY PREVIOUS YEAR EARNINGS TODAY!
My Shop is No Longer in My Shop Log
No longer wish to receive shop offers from schedulers.
Password reset
Payment Policy
Please delete my account.
Self-assigning shops to my account.
Submitting reports / due dates
There are no dates showing on the job board
TURN ON/OFF EMAIL SHOP OFFERS
What are guidelines and where are they located?
What are Presto InstaShops?
What happens if I entered an email address which does not match my PayPal email address?
What if I can no longer conduct the shops I signed up to conduct?
What is a Shopper Log?
What is a Survey/Form?
WHAT IS YOUR PRIVACY POLICY?
What type of projects are available?
WHEN WILL I RECEIVE MY 1099
Where can I find my shopper rating?
Where can I find phone and web shops?
Where do I find the survey/shop form?
Where is the shopper testing center?
Why am I unable to sign up for any shops?
Why can’t I apply for a shop in my area that was announced in an email I received?
Why does my shop log show a $0.00 where payment should be?
Why is payment for an assignment I completed state “pending”?
Why was my account deactivated?
Will I be notified when payment is made?
WILL YOU SHARE MY INFORMATION WITH OTHER COMPANIES?